Wall Street Journal – As a Communications Medium, Email Ranks Low and Sows Doubt
Harvard Business Review – The implications of working without an office
Inc. – The worst way to show genuine emotion remotely, and the best
Wall Street Journal – Worker ‘idle time’ costs u.s. employers $100 billion a year, study says
KVUE Television Interview – Companies spend $100B for idle employees annually, UT study suggests
Business Insider – Your email typos reveal more about you than you realize
The Economist – Employees and employers both face trade-offs as offices reopen
Harvard Business Review – The essential guide to crafting a work email
Fast Company – The emotions you might accidentally be conveying in your emails
Quartz – Forced idleness costs US employers $100B a year
Harvard Business Review – The Dos and Don’ts of Work Email, from Emojis to Typos
CNBC – Relax! Technology really is making us happier
Harvard Working Knowledge – American idle: Workers spend too much time waiting for something to do
Inc. – Why exclamations and emoticons can boost customer happiness
Harvard Business Review – Research shows a simple way to increase your engagement at work