“We all know the rules for creating a good impression. Smile. Make eye contact. Have a firm handshake. Make small talk. But all those rules go out the window when we go into the virtual world.”

“Online communication is typically more informal and meant for friendly interaction, but in a world of increasing hybrid and remote work, virtual communications play an important role in leadership strategy and any employee’s ability to get along with their peers and managers.”

“After all, in a world increasingly dominated by AI, sometimes the most meaningful act can be as simple as a thoughtful, human-written message.“

“It seems like everyone has a tale of a cringey exchange on a messaging or video platform. Or they’ve endured a Zoom meeting where dead-eyed participants called to mind a supermarket fish counter..”

“Should that meeting have been an email? Is it ever ok to send a voice note? Andrew Brodsky has studied the communication habits of 100,000 people and has the answers.”

“We have all become virtual communicators, and with this comes a new set of rules for interpersonal success.”

“AI chatbots, writing tools and automatic replies are flooding the email products used by hundreds of millions of office workers.”

“While organizations continue to discuss RTO (return-to-work) policies with employees, no one disputes that digital communication will take up a larger percentage of the workday, even among teams in the same building.”

“The solution to reversing unproductive habits and establishing intra-organizational communication norms that foster productivity begins with a simple but powerful shift: make the implicit explicit.”

“Remote workers across the United States are facing return-to-the-office orders. Their employers want to strengthen the workplace relationships among employees, and between employees and their managers. But do you really need in-person contact to have a strong relationship with a colleague or employee?”

“Professor Brodsky is among elite company within McCombs – a unique combination of top notch research, a world class instructor, and a thought leader on issues that are top of mind among today’s executives: how to excel in technology mediated environments.”

It’s so basic, yet can turn into a huge source of stress for people at work—here’s what to do about it.

During the busiest time of year, take a quick break to do nothing can help you return to your activities more refreshed.

Authenticity is important at work, but sometimes it’s challenging to identify and maintain. Plus, what if the authentic emotions you’re feeling conflict with the message you’re trying to convey to colleagues or employees? 

New data suggest employees are successfully adapting to remote work, as online meetings have become more efficient, spontaneous and frequent since 2020.

You can reap certain benefits by being pleasant at work, especially if you can make your colleagues’ lives easier, according to Andrew Brodsky, a management professor at the University of Texas at the McCombs School of Business.

As more organizations grapple with differing modes of work styles, such as in-person and remote, it’s critical that managers foster collaboration among all employees.

Shockingly, being watched isn’t always something that employees take kindly to.

For all the CEOs out there who may be worried about their remote employees becoming less engaged — turns out, there may actually be nothing to lose sleep over.

Gen Z are new to the workplace and sharing their experiences of professional life from managing up to quiet quitting on social media, and now some are discovering what it’s like to be bored at work. 

Face-to-face meetings, video chats and phone calls all beat email when it comes to perceptions of authenticity, a study shows.

Early research on how people are — and aren’t — adapting and how leaders can help.

Imagine that a co-worker was elevated to manager, a position you were hoping to get. You’re disappointed. You genuinely feel that you are more qualified, but your co-worker is now your boss.

Conventional wisdom said extroverts would find work-from-home isolation challenging. Turns out that’s not who’s having the hardest time.

That is what survey says is being spent on employees who are on the clock but not working.

Can remote work truly be a replacement for in-office work? Many organizations are betting their future on their answer to this question.

A new UT study shows around one in five employees experience idle time at work on a daily basis.

Like mortality, typos are part of the human condition. Someday we’ll all die, and someday we’ll all send an email with scrambled letters.

REMEMBER THE 7am alarm? The rushed goodbye with spouse and children as you dash out of the house? The nervous patting of pockets to check for keys, season ticket, security pass and phone? And the clogged traffic or crowded train carriage?

You, like me, probably rattle off emails quickly, all day (and sometimes all night) long. And that means the people receiving your emails are doing exactly the same thing. Whether this is good or bad for us, generally speaking, is an open question. But until we all get better at dealing with email overflow, how do you make sure the ones you send get noticed – and for reasons other than an unfortunate Freudian typo?

In a world that seems to be getting faster and faster, idle time at work may not feel like a problem. But, according to Andrew Brodsky, an Associate Professor at the McCombs School of Business at UT Austin, it’s costing both employers and employees nationwide.

Why employees appreciate radical candor if it’s done right. Here’s how to get the information across without offending them.

American workers are usually a pretty busy bunch, yet their time spent idle costs employers an estimated $100 billion per year, according to a new study from Harvard Business School.

When COVID-19 pandemic wreaked havoc on our lives, a lot of things changed for us — whether it was staying locked in the confines of our homes amidst the fear of the novel coronavirus, or continuing to work from home and have an entirely different kind of issues with work-life balance.

Imagine sending a detailed question to your boss and getting a one-word response: “No.”

Call in the now defunct Mythbusters, because there’s a new misconception to break down. While it’s not as dynamic as driving into a fruit stand, the results are likely to blow managers’ minds.

Workers across the country are spending far too much time doing nothing—and it’s costing their companies $100 billion annually. Research by Teresa Amabile and Andrew Brodsky.

Research shows subject matter experts who use exclamations, emoticon, and emoji are perceived as more “friendly and competent” than those who don’t.

A recent research study investigated two types of daily planning and how they influence employee engagement in dynamic work environments. 

“Employers often feel like they have to keep an eye on their workers, especially those working remotely. There are bad ways to do it and not-as-bad ways.”